Membership & Recharge Agreement

Membership Agreement 1. Introduction This Agreement is a contract entered into between you and HitReel TV. It sets out the terms governing your use of and access to the HitReel TV services, whether through a paid subscription or a free trial. Thank you for using HitReel TV (hereinafter referred to as "HitReel TV", "we", "us", or "the Company"). By accessing or using the Service, or by authorizing another person to use the Service, you agree to this Agreement. If you enter into this Agreement on behalf of a company, organization, or other legal entity (hereinafter referred to as the "Entity"), you represent and warrant that you have the authority to bind that Entity and its affiliates to this Agreement. In such case, the terms "Subscriber", "you", and "your" refer to that Entity and its affiliates. If you do not have such authority, or if you do not agree to this Agreement, you may not accept this Agreement and may not use any of the Services. 2. About Subscriptions 2.1 To ensure that Subscribers can continuously enjoy the Service and automatic renewal, you authorize us, until you cancel, to automatically charge you for the next subscription period at the renewal price and billing period shown at checkout, on or up to 24 hours before the end of the current billing cycle, and to continue charging on a recurring basis. You may withdraw this authorization at any time by cancelling auto-renewal in Mine → Settings → Membership. By providing your payment information, you agree that we may use that information to collect fees. Subscriptions may be charged on a weekly, monthly, or annual basis, or according to other billing cycles offered by HitReel TV, as selected by you. 2.2 At the beginning of each billing cycle, the fee will be automatically deducted from your payment account. If automatic renewal fails due to insufficient account balance, the Subscriber shall bear the related responsibility. 2.3 The content provided through a HitReel TV subscription is limited to use within the HitReel TV application and its associated platforms. Any malicious or unlawful use of subscription content outside the HitReel TV platform falls outside the scope of this Service. HitReel TV has the right to verify whether your use of the Service complies with this Agreement. If any non-compliance is found, HitReel TV has the right to recover fees from you, and you shall bear any damages or losses arising therefrom. 3. Rights and Obligations of Both Parties 3.1 HitReel TV provides a method for querying automatic renewal orders, but is not responsible for sending you invoices. 3.2 After successfully deducting payment from your payment account, HitReel TV will record the payment information and renew the corresponding service for your account. 3.3 If an error occurs during the charging process, HitReel TV and you shall fully cooperate to identify the cause, and each party shall bear the losses caused by its own fault. If the loss is caused by the joint fault of both parties, each party shall bear responsibility in proportion to its respective fault; if the degree of fault cannot be distinguished, both parties shall bear responsibility equally. 3.4 HitReel TV may, due to business development or technical upgrades, change or modify the service content, rules, and terms, and will notify users through the relevant pages of the application or website. If you do not agree to such changes, you may cancel the Service and stop using HitReel TV. Continued use of the Service shall be deemed acceptance of the relevant modifications. 3.5 You may choose whether or not to cancel the Service. If you do not cancel, you shall be deemed to agree that HitReel TV will, in accordance with the relevant rules, attempt to charge you in the next billing cycle. After a successful charge, HitReel TV will renew the next period of service for you. 3.6 If the service price changes before or during automatic renewal, the price then in effect shall apply. 3.7 HitReel TV has the right to adjust service prices according to its needs or market changes, and will notify you of price changes through the relevant pages. 4. Term and Termination of the Agreement 4.1 This Agreement takes effect when you accept the Agreement or begin using the Service, and terminates when you terminate the Service or cancel your subscription. 4.2 You have the right to terminate the Service at any time by yourself in Mine → Settings → Membership ("Cancel auto-renewal"), without emailing us and without any notice period. After termination, HitReel TV will stop providing the Service to you. 4.3 If you cancel your subscription before the end of the current subscription period, auto-renewal stops, you will not be charged again, and you keep access until the end of the period already paid for. This also applies if you cancel within 48 hours after a renewal has been charged: the cancellation takes effect immediately and no further renewal will be charged, but the renewal charge already made is not refunded. The fee already paid for the current period is not refunded, except in the cases set out in the Refund & Cancellation Policy (https://hitreeltv.com/en/refund). 5. Liability for Breach If one party breaches this Agreement, the other party has the right to seek compensation through the agreed dispute resolution method. 6. Dispute Resolution and Governing Law You and HitReel TV agree that the parties shall resolve any dispute relating to or arising out of this Agreement through good-faith negotiation. If no agreement can be reached, either party has the right to submit the dispute to the courts of Hong Kong for resolution. The interpretation, validity, and enforcement of this Agreement shall be governed by the laws of Hong Kong. HitReel TV User Recharge Agreement Update Date This HitReel TV User Recharge Agreement was last updated on October 17, 2026. This Agreement is entered into between the user and Hong Kong InkTime Media Limited in respect of the recharge services provided by the HitReel TV platform. "HitReel TV" refers to Hong Kong InkTime Media Limited and its related operating entities. "User" refers to an individual who accesses and uses the services provided by HitReel TV. 1. Special Notes 1.1 HitReel TV provides users with internet-based recharge services (hereinafter referred to as the "Recharge Services") in accordance with this Agreement and its operating rules as updated from time to time. Users who wish to recharge must read and accept all the terms of this Agreement and complete the operation as prompted on the page. 1.2 This Agreement also incorporates the HitReel TV Registered User Service Agreement. Once that agreement is officially published, it becomes an integral part of this Agreement, and users shall likewise comply with it. 1.3 If a user continues with the recharge operation after reading this Agreement, this shall indicate full acceptance of all the terms of this Agreement. HitReel TV has the right to update the content of this Agreement, and the relevant modifications will be displayed on the page. If a user does not agree to the Agreement or its modifications, the user should stop using the HitReel TV services. 2. Service Description 2.1 The services under this Agreement refer to the recharge platform services provided by HitReel TV. Specifically, HitReel TV provides users with a platform that enables users to recharge in order to purchase products or services for themselves or others. 2.2 Certain online services (such as games or value-added telecommunications services) may require payment, and the relevant fees will be clearly stated on the corresponding page. If a user does not agree to the relevant fees, the user may choose not to use that service. 2.3 The user understands that HitReel TV provides only the online service itself. The equipment and costs associated with using the Service shall be borne by the user. 3. Rules of Use 3.1 The user must be the lawful account holder of the bound payment method and must ensure that no third-party rights are infringed. 3.2 Recharges must be completed through the methods designated by HitReel TV. If a user recharges through an unauthorized system or by illegal means, HitReel TV assumes no liability for compensation. 3.3 Once a recharge is successful, the transaction is deemed complete. Refunds are available in the cases set out in the Refund & Cancellation Policy, for example duplicate, incorrect or unauthorized charges, or Coins not delivered. Otherwise, purchased Coins are non-refundable. 3.4 When using the recharge system, the user should carefully verify the account information. The user shall bear responsibility for any problems caused by the user's own errors or misunderstandings. 3.5 If a user violates the HitReel TV User Agreement or this Recharge Agreement, HitReel TV has the right to suspend the account without providing any compensation. 3.6 For data anomalies caused by the HitReel TV recharge system, HitReel TV will handle them accordingly after the user provides valid materials and evidence. 3.7 Virtual products or services obtained through HitReel TV or its authorized channels shall follow the instructions or guidance provided by HitReel TV. HitReel TV does not provide exchange or return services for virtual products. 3.8 Users should obtain virtual products or services through official channels. Accounts suspected of involvement in illegal recharge activities may be temporarily or permanently banned. 3.9 All virtual products/services shall be obtained through HitReel TV's official channels. Content obtained through unofficial channels has no legal effect with respect to HitReel TV. Where necessary, HitReel TV has the right to recover virtual products and terminate the Service. 3.10 Users must comply with all the terms of this Agreement. If a user violates the Agreement, HitReel TV has the right to temporarily or permanently disable the user's account without bearing any liability for compensation. 4. Privacy Protection 4.1 Except as provided in Article 4.2, HitReel TV will not disclose or provide user data to third parties. 4.2 HitReel TV may cooperate with third parties to provide services. If a third party complies with privacy protection standards equivalent to those of HitReel TV, HitReel TV may share user data with that third party. 4.3 Without disclosing personal privacy, HitReel TV may conduct commercial analysis of its overall user database. Although HitReel TV has made its best efforts to safeguard data security, it cannot guarantee absolute security. 4.4 HitReel TV is committed to protecting user privacy and will take necessary measures to safeguard the security of user data. In the event of a data breach, HitReel TV will promptly notify affected users and immediately take remedial measures. 5. Disclaimer 5.1 HitReel TV does not warrant that: the Service will necessarily meet user expectations; or that the Service will be uninterrupted, free of delay, or free of security issues or errors. 6. Modification, Interruption, or Termination of the Service 6.1 If the online recharge service must be temporarily suspended due to system maintenance or upgrades, HitReel TV will use its best efforts to notify users in advance. 6.2 In any of the following circumstances, HitReel TV has the right to interrupt or terminate the network services under this Agreement at any time without further notice: the personal information provided by the user is untrue; or the user violates the rules of use set out in this Agreement. 6.3 In addition to the above circumstances, HitReel TV also has the right to interrupt or terminate some or all of the online recharge services without prior notice. HitReel TV assumes no liability to the user or any third party for such service interruption or termination. 6.4 In the event of a service interruption or termination, the user may receive such compensation or alternative arrangements as HitReel TV deems appropriate. For planned service interruptions or terminations, HitReel TV will make reasonable efforts to notify users in advance. 7. Compensation for Breach 7.1 The user agrees to safeguard the lawful rights and interests of HitReel TV and other users. If a user violates relevant laws and regulations or any term of this Agreement, causing loss to HitReel TV or a third party, the user shall bear the corresponding liability for compensation. 8. Notices and Service 8.1 All notices under this Agreement may be served by means of website announcements, email, or ordinary mail. A notice is deemed served as of the date it is sent. 9. Other Provisions 9.1 This Agreement constitutes the complete agreement between the parties regarding the matters covered by this Agreement and related issues. Except for the rights expressly granted by this Agreement, no other rights are granted to either party. 9.2 If any provision of this Agreement is, for any reason, wholly or partially invalid or unenforceable, the remaining provisions shall remain valid and binding. 9.3 The headings in this Agreement are provided for ease of reading only and have no legal or contractual effect. HitReel TV Series Subscription Auto-Renewal Rules These Rules serve as a supplementary agreement to the HitReel TV Series Subscription Service Agreement and together with it form an indivisible whole. In the event of any conflict between these Rules and the HitReel TV Series Subscription Service Agreement, these Rules shall prevail. When you click to subscribe to, activate, and use the HitReel TV series membership auto-renewal service (hereinafter referred to as the "Auto-Renewal Service"), you shall be deemed to agree to these Rules. HitReel TV series memberships include: HitReel TV Weekly Subscription Membership HitReel TV Monthly Subscription Membership HitReel TV Annual Subscription Membership The above are collectively referred to as the "HitReel TV Series Subscription Memberships". You understand and agree: 1. If you activate the Auto-Renewal Service through your Apple ID and do not actively and expressly cancel during the subscription period, then within 24 hours before the end of each subscription period, Apple will automatically deduct the fee for the next subscription period from the balance of the Apple ID account you bound when activating the service, thereby extending the validity of your membership (the actual deduction is subject to Apple's actual billing rules). You should pay attention to your account balance and available chargeable amount. If renewal fails due to an account anomaly or insufficient balance, the related risks and losses shall be borne by you. To help you keep track of automatic renewals, Apple and HitReel TV will notify you the day before the charge by means such as email; please be sure to check. Special reminder: Based on the nature of the Auto-Renewal Service, if you do not expressly cancel automatic renewal during the subscription period, Apple will, in accordance with your authorization, initiate the charge for the next period. Fees already deducted are refunded only in the cases set out in the Refund & Cancellation Policy; for purchases made through Apple, Apple's refund rules apply. 2. Subscription periods include: 1 week 1 month 1 year (subject to the settings on the subscription page) and may be selected by the user. 3. HitReel TV has the right to adjust service prices or to stop providing the Auto-Renewal Service. If a price adjustment is required, HitReel TV will notify users in advance by means such as in-app messages and email. If you do not agree to the price adjustment, you may cancel the Auto-Renewal Service in accordance with these Rules. If you do not cancel, subsequent charges by Apple will be executed at the adjusted price. If you cancel within 24 hours before the subscription expires, Apple may still complete the charge for the next period at the adjusted price and then stop automatic renewal. After automatic renewal has been canceled, if it is activated again, subsequent charge amounts will be based on the price displayed on the page. 4. How to Cancel Automatic Renewal Website subscriptions (card, PayPal, Apple Pay or Google Pay on hitreeltv.com): Sign in, then go to Mine -> Settings -> Membership -> "Cancel auto-renewal". Cancellation is self-service, takes effect immediately for all future renewals, and requires no email and no advance notice. You keep access until the end of the period already paid for. You can also cancel by emailing [email protected]. Apple App Store subscriptions: For iOS 12 and above: On your Apple iOS device: "App Store" -> tap the Apple profile icon in the upper-right corner -> "Account" -> "Subscriptions" -> select "HitReel TV" -> Cancel Subscription. For systems below iOS 12: On your Apple iOS device: "Settings" -> "iTunes & App Store" -> tap "Apple ID" -> "View Apple ID" -> "Account Settings" -> "Subscriptions" -> select "HitReel TV" -> Cancel Subscription. 5. Based on operational strategy needs, HitReel TV may also stop providing the Auto-Renewal Service to you. Your membership will terminate at the end of the current service period. HitReel TV User Agreement Update Date This User Agreement was last updated on October 17, 2026. The following terms and conditions (including the Acceptable Use Policy, collectively the "Terms of Use") constitute a legally binding agreement between you and Hong Kong InkTime Media Limited, its subsidiaries, and its affiliates (hereinafter referred to as "HitReel TV" or "we"), governing your use of the following: 1. The website located at the official HitReel TV website (hereinafter referred to as the "Website"), including all services, features, and content accessible or downloadable on the Website; and 2. Any other applications (including mobile applications), services, or products provided by HitReel TV and authorized, downloaded, or accessed through third-party websites or sources. Items (1) and (2) above are collectively referred to as the "Service". This Service is intended for consumers only and is not available to users under the age of 13. Please also review our Privacy Policy: the HitReel TV Privacy Policy, which explains how we use your personal information. We recommend that you print and keep a copy of these Terms of Use for future reference. I. Your Acceptance of the Terms of Use 1.1 Please read these Terms of Use carefully, as they will affect your legal rights and obligations. These Terms explain: who we are; how we provide the Service to you; how you and we may modify or terminate the contract; what to do if there is a problem; and other important information. 1.2 When you register a user account (hereinafter referred to as the "Account") to use the Service, and/or post online content, or otherwise use the Service, you represent and warrant that: 1. You are at least 13 years of age (or 16 years of age in the EU/EEA); 2. You have fully understood and agree to these Terms of Use; 3. If you do not meet the above age requirement, your legal guardian has reviewed and agreed to these Terms of Use. 1.3 HitReel TV reserves the full right to modify these Terms of Use at any time at its sole discretion. Any modification takes effect immediately upon being posted on the Website or mobile application. Continued use of the Service after the Terms are updated shall be deemed your acceptance of and agreement to the relevant modifications. Each time before using the Service, you should review the latest Terms of Use to ensure you understand the content currently applicable. If you object to any modification, your sole remedy is to stop using the Service. You agree that HitReel TV shall not be liable to you or any third party for modifying these Terms of Use. 1.4 Except where HitReel TV expressly provides otherwise for paid services, HitReel TV has the right, based on product changes, user needs, or business priorities, and without further notice and without bearing any liability, to: add; modify; suspend; or terminate any or all services, functions, or features, in whole or in part. II. About Us and Contact Information 2.1 Who We Are We are a company registered in Hong Kong: Hong Kong InkTime Media Limited Company Registration Number: 80378986 Registered Address: Room RM 1503-09, 15th Floor, Causeway Bay Centre, 15-23 Sugar Street, Causeway Bay, Hong Kong How to Contact Us: You may contact us at the following email address: [email protected] 2.2 How We Contact You If we need to contact you, we will do so using the email address provided in your Account. 2.3 "In Writing" Includes Email References in this Agreement to "in writing" or "written" include email. III. Relationship with Other Agreements 3.1 When you use the Service or part of the Service, you may also be required to comply with one or more third-party agreements (hereinafter referred to as "Third-Party Agreements"). For example: the Google Terms of Service; the Apple Terms of Service. These agreements may apply to applications within the Service that you download or access through third-party websites or sources. If a Third-Party Agreement conflicts with these Terms of Use regarding HitReel TV or content related to the Service, these Terms of Use shall prevail. IV. User Account 4.1 When registering an Account, you may need to provide personal information in order to use the Service. You agree to: 1. Provide true, accurate, current, and complete information; 2. Promptly update the relevant information to ensure its truthfulness, accuracy, and completeness. If the information you provide is: untrue; inaccurate; incomplete; or out of date, this shall be deemed a violation of these Terms of Use, and HitReel TV has the right to: suspend the Account; terminate the Account; or refuse your current and future use of the Service. Each electronic device installed with a mobile operating system (hereinafter referred to as a "Device") is permitted to register only one Account. Except as expressly permitted by this Agreement, you may not: sell the Account; trade the Account; transfer the Account; or assign the Account to others. You are responsible for protecting your password and Account security, and you agree not to disclose your login information to any third party. Whether or not you are aware of it, all activities under the Account are your responsibility. If you discover: unauthorized use of the Account; or that the security of the Account has been compromised, you should immediately notify HitReel TV. V. Right to Use the Service 5.1 License to Use Provided that you continuously and fully comply with these Terms of Use, HitReel TV grants you a: limited; revocable; non-exclusive; non-transferable; and non-sublicensable license to use and display the Service for your personal, non-commercial use on a single device, including: 1. The Website or portions of the Service that HitReel TV authorizes for free access; 2. Portions of the paid Service that may be accessed after you pay the applicable fees and meet the conditions. 5.2 Subscription Services You may be required to pay in order to access certain subscription content. You are responsible for all related payment obligations. All payments are subject to both: these Terms of Use; and the relevant payment service terms. HitReel TV is not responsible for third-party payment processing or payment conduct. You acknowledge that subscription prices and availability are subject to change at any time. 5.3 Automatic and Recurring Charges HitReel TV may offer payment methods such as: automatic charges; recurring charges; and subscription-based payments. In such case, you agree that: 1. Payment is generally made in advance; 2. You authorize HitReel TV to store payment information (such as credit card information); 3. If payment is declined, fails, or is returned, HitReel TV may suspend the relevant service; 4. You shall bear all fees, costs, and losses arising therefrom. 5.4 No-Refund Clause Refunds are governed by the Refund & Cancellation Policy (https://hitreeltv.com/en/refund), which forms part of this Agreement. You are entitled to a refund in the cases listed in that Policy, including duplicate or incorrect charges, unauthorized charges, renewals charged after you cancelled, purchases that were not delivered, and any case in which a refund is required by applicable law. Outside those cases, fees are non-refundable. Purchased Coins are non-refundable. Renewal charges are non-refundable: if you cancel auto-renewal within 48 hours after a renewal has been successfully charged, the cancellation takes effect immediately and no further renewal will be charged, the VIP benefits you have already paid for remain active until the end of the current billing period, and the renewal charge already made is not refunded. Nothing in this Agreement limits any rights you have under applicable consumer protection laws. 5.5 Erroneous Charges If you believe HitReel TV has charged you in error, please contact us at [email protected] within 30 days from the date of the charge. We acknowledge requests within 1 business day and give a decision within 5 business days; approved refunds are issued to your original payment method within 3 business days of approval. Requests made after 30 days are still reviewed where the charge was unauthorized or where the law requires it. You may appeal a decision within 15 days as described in the Refund & Cancellation Policy. 5.6 Third-Party Payments and Taxes Payment processing is carried out by third-party service providers. All purchases may involve: taxes; foreign exchange fees; and price differences arising from differences in region. 5.7 Account Transfer In the mobile application, you may transfer your account or service from one device to another only where HitReel TV expressly permits it. This is subject to the conditions that: you own both the old device and the new device; and the account being transferred belongs to you. You agree that you will not, and will not attempt to: 1. Use the Service for any purpose not expressly permitted by this Agreement; 2. Copy, modify, adapt, sell, transfer, distribute, publicly display, publicly perform, or exploit the content of the Service. Except as expressly granted in this Agreement, HitReel TV does not grant you any intellectual property license. HitReel TV reserves the right to modify the scope and restrictions of the license, including charging for the relevant license. VI. Service Materials, Ownership, Trademarks, and Feedback 6.1 Service Materials Except for "Your Content" (as defined below) and except as expressly provided otherwise in these Terms of Use, Hong Kong InkTime Media Limited and its licensors own and retain all rights, title, and interest in the Service and the Service Materials. 6.2 Definition of "Service Materials" "Service Materials" means all information and materials that form part of the Service, including but not limited to: photographs; graphics; page layouts; text; images; audio; video; designs; advertising copy; data; logos; domain names; trademarks; service marks; trade names and other source identifiers; all copyright-protected materials (including software); the "look and feel" of the Service in whole or in part; the organization, compilation, and arrangement of the Service Materials; and User Content. You acknowledge and agree that: Whether you download Service Materials or purchase Virtual Currency or Virtual Goods (defined below), you do not thereby acquire any ownership. 6.3 Intellectual Property Protection You acknowledge and agree that: The Service Materials are protected by intellectual property laws applicable in the United States and other jurisdictions. Except as expressly granted in these Terms of Use, all rights are reserved by HitReel TV and its licensors. This Agreement does not grant you any license by estoppel, implication, or otherwise. Without the written permission of HitReel TV and the relevant rights holders, you may not: encumber; license to others; modify; publish; copy; sell; transfer; distribute; or exploit any Service or Service Materials (except for "Your Content"). 6.4 HitReel TV Trademarks "HitReel TV", the HitReel TV logo, and other product and service names are trademarks or service marks of HitReel TV (hereinafter referred to as the "HitReel TV Trademarks"). Except as expressly permitted by this Agreement, you may not use or display these trademarks in any form without written permission. Third-party trademarks appearing in the Service belong to their respective owners. Use of the HitReel TV Trademarks as meta tags for other websites is prohibited. 6.5 Protection of Trademark Reputation You may not use the HitReel TV Trademarks to: disparage HitReel TV or its services; damage the goodwill of the HitReel TV Trademarks; or mislead the public. All goodwill arising from the use of the HitReel TV Trademarks belongs to HitReel TV. 6.6 User Feedback If you provide HitReel TV with: comments; suggestions; or feedback (collectively, "Feedback"), then you agree that such Feedback is the proprietary property of HitReel TV. You hereby assign to HitReel TV all rights, title, and interest relating to the Feedback. Except as otherwise prohibited by law, HitReel TV may: use; sell; disclose; or exploit the relevant Feedback without paying you any compensation. VII. User Content 7.1 Definition of User Content The Service may allow you and other users to: create; submit; post; display; transmit; publish; and distribute various content and materials, including but not limited to: text; articles; images; comments; personal information, and the like (collectively, "User Content"). This content may be displayed to HitReel TV or other users through: email; online forums; message boards; messaging systems; blogs; and other features of the Service. HitReel TV may, but is under no obligation to: receive; display; review; store; or use any User Content. 7.2 Responsibility for User Content All User Content is the responsibility of the person who posts it. HitReel TV has the right, but is under no obligation, to pre-screen; inspect; evaluate; or monitor User Content, including its: accuracy; completeness; legality; timeliness; quality; usefulness; and the like. HitReel TV makes no warranties regarding User Content and expressly disclaims any related liability. You understand that: There are risks in using the Service, and you may be exposed to: offensive content; indecent content; or content that does not meet your needs. You bear all risks and consequences arising from the use of User Content. HitReel TV is not liable for any loss caused by any User Content. 7.3 Right to Remove Content Notwithstanding the foregoing, HitReel TV reserves the right, at its sole discretion and at any time without notice, to: refuse; delete; block; edit; modify; or prohibit access to any User Content (including "Your Content"). The reasons include but are not limited to: a violation of these Terms of Use; or no reason at all. VIII. Your Content 8.1 Definition of Your Content The User Content you provide through the Service is referred to as "Your Content". You agree that: Your Content is not confidential information; when the Account is terminated, HitReel TV may delete Your Content; and HitReel TV is under no obligation to return Your Content in an organized form. 8.2 Your Warranties You represent and warrant that: 1. Your Content is original to you; 2. You exclusively own the relevant rights; 3. You have the right to grant all the licenses in this Agreement; 4. HitReel TV's use of Your Content will not give rise to any third-party liability. HitReel TV does not claim ownership of Your Content. This Agreement does not limit your right to use your own content as permitted by law. IX. Intellectual Property 9.1 Except for User Content, the service content provided by HitReel TV may be protected by copyright and other intellectual property rights and is owned by HitReel TV or third parties. You will not acquire any copyright or other rights or interests by using the Service. 9.2 You are expressly prohibited from using the Service for: profit-making; commercialization; or monetization activities. 9.3 HitReel TV reserves all rights not expressly granted to you under this Agreement. X. Procedure for Notices of Copyright or Intellectual Property Infringement 10.1 HitReel TV respects the intellectual property rights of others and attaches great importance to intellectual property protection. The platform does not tolerate any infringement. 10.2 If an intellectual property rights holder or its agent notifies HitReel TV that certain content is suspected of infringement, HitReel TV may, based on its good-faith judgment: delete the content; or prohibit access to the relevant content. 10.3 HitReel TV has the right to terminate the relevant user's account upon receiving a single notice of infringement, or upon its own determination that infringement exists. 10.4 Submitting an Infringement Notice If you believe that certain content in the Service infringes intellectual property rights you own or control, you should submit a "Notification of Claimed Infringement" to HitReel TV. The notice must include: 1. The electronic or physical signature of the rights holder or authorized agent; 2. A description of the infringed work; 3. A description of the location of the allegedly infringing content; 4. Contact information (address, telephone, email); 5. A statement of your good-faith belief that the use is not authorized; 6. A statement that the information in the notice is true and that you are authorized to act on behalf of the rights holder. HitReel TV may provide your notice to the user complained of. You may refer to United States copyright law: 17 U.S.C. § 512 (DMCA). 10.5 Counter Notification If you receive an infringement notice and believe the content was removed in error, you have the right to submit a "Counter Notification". The counter notification must include: 1. Your electronic or physical signature; 2. A description of the removed content and its original location; 3. A statement of your good-faith belief that the removal was made in error; 4. Your name, address, and telephone number; 5. A statement that you consent to the jurisdiction of the court. We recommend that you consult a lawyer or refer to the provisions of the DMCA. 10.6 Restoration Procedure Following a Counter Notification If you submit a valid counter notification, HitReel TV will: 1. Send a copy of the counter notification to the original complainant; 2. Notify the other party that the content will be restored after 10 business days; 3. Restore the content within 10 to 14 business days after receiving the counter notification; unless the original complainant, during this period, files a lawsuit with the court seeking to enjoin the relevant infringing conduct. 10.7 Legal Liability for False Infringement Statements United States copyright law (17 U.S.C. § 512(f)) provides: Any person who, under Section 512 of the Copyright Act, knowingly makes a material misrepresentation, including: falsely claiming that certain material or activity constitutes infringement; falsely claiming that certain material or activity was removed or disabled by mistake or misidentification; shall be liable for the resulting damages, including: compensation for losses; litigation costs; and attorneys' fees. The injured parties include: the alleged infringer; the copyright owner; the copyright licensor; and the service provider; provided that such damages result from the service provider, in reliance on the false statement: removing or disabling the relevant content; restoring removed content; or ceasing to block the relevant access. 10.8 Hong Kong InkTime Media Limited reserves the right, in accordance with the law (17 U.S.C. § 512(f)), to pursue damages against any party that submits a false infringement notice or a false counter notification. XI. Use Restrictions and Rules 11.1 As one of the conditions of your use of the Service, in addition to the other obligations in this User Agreement, you agree to comply with: the use restrictions and rules set out in this section; the Acceptable Use Policy; and other restrictions or rules set out in the Service (such as specific application rules). The Acceptable Use Policy forms part of these Terms of Use. 11.2 The Service is for your personal, non-commercial use only. Except for limited reverse engineering acts expressly permitted by applicable law, you may not: modify; copy; distribute, transmit, or display; perform, reproduce, publish, or license; create derivative works; reverse engineer; transfer; or sell any part of the Service, or engage in any commercial use based on the Service. 11.3 You are responsible for configuring on your own: your information technology environment; computer programs; and usage platform, in order to access the Service. You should install and use anti-virus software on your own. 11.4 You may not abuse the Service, including but not limited to intentionally introducing: viruses; Trojans; worms; logic bombs; or other malicious or harmful technical content. You may not: access the Service without authorization; intrude into the Website, mobile application, or related servers; attack the database; launch a denial-of-service (DoS) attack; or launch a distributed denial-of-service (DDoS) attack. If you violate this section, you may be committing a criminal offense. HitReel TV will: report to law enforcement authorities; cooperate with investigations; and disclose your identity information to the relevant authorities. In the event of such a violation, your right to use the Service will terminate immediately. XII. Virtual Currency and Virtual Goods 12.1 The Service may include virtual currency, such as: cash points; gold coins; points; and similar digital currencies (collectively, "Virtual Currency"). This Virtual Currency may be: obtained through the Service; or purchased with real currency; and is subject to applicable law. The Service may also include virtual digital goods, such as: virtual assets; virtual items; virtual abilities; and other digital goods (collectively, "Virtual Goods"). These goods may be: obtained through the Service; purchased with real currency; or redeemed using Virtual Currency. 12.2 Hong Kong InkTime Media Limited reserves the absolute right, at any time and at its sole discretion, to: manage; regulate; control; modify; or delete any Virtual Currency and/or Virtual Goods. HitReel TV is not liable to you or any third party for any consequences arising therefrom. You obtain only a: limited; personal; revocable; non-transferable; and non-sublicensable license to use, within the Service, the Virtual Currency and Virtual Goods you have lawfully obtained. Beyond this, you have no other rights, title, or interest in any Virtual Currency or Virtual Goods. 12.3 You acknowledge and agree that, except as expressly permitted by the Service, the transfer of Virtual Currency and Virtual Goods is strictly prohibited. Outside the Service, you may not: sell; cash out; or transfer any Virtual Currency or Virtual Goods to: HitReel TV; other users; or third parties. 12.4 Refund and Termination of Virtual Currency and Virtual Goods You agree that: Subject to the Refund & Cancellation Policy, all sales of Virtual Currency and Virtual Goods are final. Except as provided in the Refund & Cancellation Policy or as required by applicable law, the relevant fees are non-refundable. You acknowledge and agree that, regardless of the reason that: these Terms of Use are terminated; your Account is terminated; the Service is terminated; or HitReel TV ceases to operate all or part of the Service, all Virtual Currency and Virtual Goods you hold will be deemed automatically forfeited. HitReel TV bears no liability for this. XIII. Posting Content on Other Websites and Linking to the Service 13.1 Subject to your compliance with these Terms of Use, Hong Kong InkTime Media Limited grants you a: limited; revocable; non-exclusive; and non-transferable license to post your account profile information, for non-commercial purposes, in the following locations: your personal website; or third-party websites that allow users to post content. For example: application achievements; user profiles; and other service content authorized in writing by HitReel TV. However, such third-party website must meet the following conditions: it is not a commercial competitor of HitReel TV; it must not criticize or harm HitReel TV; it must not acquire ownership of the relevant content and may only display it as authorized by you; it must not charge for the content, nor bundle it with advertising or merchandise; and it must comply with the law, not infringe third-party rights, and not post content that violates this Agreement. A website that meets these conditions is referred to as an "Authorized Website". 13.2 The above license is subject to the following conditions: On each posting page, you must include both: a link to the HitReel TV official website; and the following copyright notice: Copyright Hong Kong InkTime Media Limited. All Rights Reserved. Used With Permission. Hong Kong InkTime Media Limited agrees to grant you a limited, non-exclusive, revocable license allowing you to link from an Authorized Website to the HitReel TV homepage. Without written permission, you may not: use iframes to embed and display the Service; or use inline links. XIV. How We Use Your Personal Information 14.1 Your privacy is very important to us. We will only use your personal information in the manner described in the Privacy Policy. Please review: the HitReel TV Privacy Policy to understand our privacy practices. XV. Termination 15.1 This Agreement remains in effect until either party exercises its right to terminate the contract. You may terminate this Agreement at any time for any reason, including by: sending an email to: [email protected]; deleting or destroying all Service-related materials; and ceasing to use the Service. 15.2 HitReel TV's Right to Terminate the Contract Hong Kong InkTime Media Limited may, at any time and for any reason: terminate this Agreement; terminate your Account; or prohibit your access to the Service. HitReel TV may decide at its sole discretion whether to warn you in advance. Even without prior notice, this does not constitute a breach of contract. 15.3 Account Deactivation or Termination If your Account is inactive for more than one consecutive year, HitReel TV may, at its sole discretion: deactivate the Account; or permanently terminate the Account. After the Account is terminated, HitReel TV may delete: Your Content; user information; and data records, without returning them to you. HitReel TV is not liable for any loss caused thereby. You are responsible for backing up your content. 15.4 Consequences of Violating the Terms If HitReel TV suspects or determines that you have: violated this Agreement; violated platform rules; or engaged in illegal or harmful conduct, HitReel TV may take measures including but not limited to: notifying law enforcement authorities; suspending the Account; or restricting access to the Service, without prior notice. 15.5 Consequences After Termination After the Agreement is terminated, you may lose: your Account; username; profile picture; application characters; achievements; Virtual Currency; Virtual Goods; and all related data. 15.6 You acknowledge and agree that, regardless of the reason the Agreement is terminated, you have no right to obtain: a refund; compensation; or indemnity, except as provided in the Refund & Cancellation Policy or as required by applicable law. If HitReel TV terminates your Account, you may not, without written permission, participate again in this Service or other HitReel TV services. If you wish to participate again, you may apply through the following email: [email protected] HitReel TV has the right to refuse to provide an account or service to anyone. You also may not allow a banned user to use your Account. XVI. Disputes with Other Users 16.1 Your interactions with other users are your own responsibility. Hong Kong InkTime Media Limited bears no liability for anything arising therefrom. 16.2 You agree to cooperate with HitReel TV in investigating any alleged illegal, fraudulent, or improper conduct, including allowing access to password-protected areas of the Account. HitReel TV has the right, but is under no obligation, to intervene in disputes between users. XVII. Disclaimer 17.1 You expressly agree that: The risk of using the Service is entirely borne by you. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranty. 17.2 Hong Kong InkTime Media Limited and its related parties expressly disclaim all warranties, including: warranties of non-infringement; warranties of title; warranties of merchantability; and warranties of fitness for a particular purpose. 17.3 To the extent permitted by law, HitReel TV does not warrant that: the Service will meet your needs; the Service will be uninterrupted; the Service will be secure and error-free; errors will necessarily be fixed; or the results of the Service will be accurate and reliable. 17.4 "HitReel TV Related Parties" include: HitReel TV; subsidiaries; affiliates; officers; employees; agents; suppliers; and licensors. XVIII. Limitation of Liability 18.1 Under no circumstances shall the HitReel TV Related Parties be liable for the following losses: loss of revenue; loss of profits; loss of data; business interruption; indirect damages; special damages; or punitive damages, even if advised of the possibility of such damages. If you are dissatisfied with the Service, your sole remedy is to stop using the Service. 18.2 HitReel TV's total liability for all claims shall not exceed the greater of: USD 50; or the amount you paid to HitReel TV in the past 12 months. 18.3 The laws of certain regions may not permit such disclaimers or limitations of liability. In those regions, HitReel TV's liability shall be limited to the minimum extent permitted by local law. Privacy Policy Update Date: October 17, 2026 Effective Date: October 17, 2026 Feedback Channel: [email protected] Welcome to the services provided by Hong Kong InkTime Media Limited and its affiliates ("HitReel TV", "we", "our", or "us")! The services covered by this Privacy Policy include: the HitReel TV website; and the HitReel TV mobile application (the "App"). We are committed to protecting the privacy rights of any person who interacts with our services (hereinafter referred to as "user" or "you"). When you use our services, we may process your personal information. This Policy is intended to help you understand how we collect, store, use, and manage information (including personal information you provide or that we collect in the course of providing the services), as well as the rights and choices you have regarding the personal information we hold and process. Please note that this Policy applies only to information processed by HitReel TV through your use of our services. This Policy does not apply to the information-processing practices of other companies or organizations, and HitReel TV bears no responsibility for them. These companies or organizations advertise our services or place links within our website and applications. Any link to such third-party websites does not constitute our sponsorship, endorsement of, or affiliation with such third parties. By using our services, you confirm that you have read and understood this Policy and the matters relating to the processing of your personal information in the manner described in this Policy. Before you begin using our services, you should read and fully understand this Policy. If you do not agree to this Policy, our services may not function properly or may not achieve their intended purpose, and you should immediately stop accessing/using our services. This Policy will help you understand: 1. Who decides the reasons for and manner of our processing of your personal information 2. How we collect and use your personal information 3. How long we retain your personal information 4. How we protect your personal information 5. When we share your personal information 6. How we protect children's personal information 7. International transfers 8. How to manage your personal information 9. Notices and amendments 10. How to contact us Appendices: Appendix 1: Supplementary Information for California Residents Appendix 2: Additional Information for Users in the European Economic Area (EEA), the United Kingdom, and Switzerland Who Decides the Reasons for and Manner of Our Processing of Your Personal Information We decide why and how we process your personal information, and we are responsible for your personal data. For EU residents, when you use our services, we are the data processor of your personal information. How We Collect and Use Your Personal Information We collect your personal information primarily to make it easier and more satisfying for you to use our services, and the information you provide helps us achieve this goal. You understand and agree that we wish to provide perfect products and services. Therefore, we continuously improve our products and services, which means that as they are iterated, expanded, and upgraded, we may launch new services or business functions, or rearrange business functions, and may need to collect new types of personal information or change the purpose or method of processing personal information. The types of personal information we collect from or about you: Personal information refers to various information recorded electronically or by other means that relates to an identified or identifiable natural person, excluding anonymized information. Under applicable laws and regulations, the meaning of personal information may vary across jurisdictions. HitReel TV collects information about you as described below. As detailed below, we use, and in certain cases combine, this information to operate, customize content, personalize, adjust, and improve our services, and to send you information about new features or personalized information according to your preferences, including for marketing and promotional purposes. (1) Creating an Account and Logging In (1.1) When you use our application, you may create your HitReel TV account, and we will collect your email address during the registration/sign-up process. (1.2) You may also log in to our services using a login service ("Social Login"), such as Facebook Connect, Apple's app center, or Google ID. These third-party social login platforms will verify your identity and provide you with the option to share certain personal information with us, such as your account, profile picture, and email address, to pre-populate our registration form. Social login platforms such as Facebook Connect allow you to choose to post information about your activities on our services to your profile page on such social login platform, in order to share it with others in your social network. (1.3) When you register to use our services, we create a unique HitReel TV user ID ("User ID") to track your use of our services. Specifically, this User ID is associated with your profile information and is used to track your activities within the app. (2) Browsing Our Services and Watching Videos When you interact with us or use our services, we automatically collect certain information about your device and your use of the services. This information may include your browser type and language, IP address, device ID, hardware and software information, advertising ID, app game data, standard server log information, your connections and interactions with other users, your purchase records with us, and social media data (provided you have linked your account and acted in accordance with your sharing permissions). (3) Recharging and Payment When purchasing our services, you may choose to use payment services provided by third-party payment institutions, such as Apple Pay and Google Pay. In the course of your payment via Google Pay, we may need to share information such as your order number and User ID with Google Pay so that it can confirm your payment instruction and complete the payment. In order to display the order information for your account and protect your after-sales rights and interests, we will collect order information, transaction and consumption records, virtual property information, and the like generated during your use of our services, so as to display such information to you and manage your orders. In the event of a transaction refund, you may apply for a refund to the third-party payment institution, and the third-party payment institution may require you to provide personal information to process the refund request. (4) Sharing with Your Friends HitReel TV may provide you with the opportunity to invite contacts from a social login platform (such as your Facebook friends) so that these contacts can be added to our app, or you can invite them to join our app. Such contact information is used only for the purpose of sending invitations to the recipients. (5) Contact and Customer Service When you contact our customer service department or otherwise communicate with us, we may collect your email address and any other personal information you provide. (6) Sweepstakes We may also provide you with the opportunity to participate in sweepstakes through our services. If you participate, we will ask you to provide certain personal information. Participation in such sweepstakes is voluntary, so you have the right to choose whether to disclose this information. The personal information requested typically includes your User ID and registration information. We use this information to administer the sweepstakes and notify winners. (7) Providing You with Security To enhance the security of your use of our services, protect the personal and property safety of you, other users, or the public, better guard against security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, and more accurately identify violations of applicable laws and regulations or rules related to our services, we may collect, use, or integrate your account, transaction, device, and log information, as well as information shared by our partners with your authorization or in accordance with applicable laws and regulations, so as to comprehensively assess your account and transaction risks, perform identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and handling measures in accordance with applicable laws and regulations. (8) Improving Our Services Technical data (such as screen size) or combinations of such data are also collected and used to determine device compatibility and optimal settings. If you would like assistance in managing your preference settings related to the tracking technologies used in our services, please refer to the instructions provided by your device manufacturer, operating system developer, or specific web browser. We will not associate information stored in the analytics software with any personally identifiable information within the mobile application. While using our services, we may track your activities in order to provide you with better services. We or our third-party partners and analytics service providers may use standard tracking technologies (such as web beacons, SDKs, APIs, scripts, and tags) to identify your computer/device, to "remember" matters related to your visit to or use of our services (such as your preferences or User ID), and to help us understand information such as the pages and features you use and the applications you play. Such information may be associated or combined with other personal information we process about you (such as your User ID, unique device ID (persistent/non-persistent), hardware type, device manufacturer, operating system type and version ("OS"), OS language, your unique device ID, your time zone, your device's screen size, your mobile device advertising ID ("IDFA" on iOS devices and "Android Advertising ID" on Android devices), your approximate geographic location (city/country based on your Internet Protocol ("IP") address), your email address (if you have connected to Facebook or Google+), how often you use the app, feature usage, app usage and statistics, events occurring within the app, aggregated usage and performance data, and where the app was downloaded from (i.e., the app store), and the like). This information is used to improve the quality of our services, tailor recommended content to your interests, and provide and personalize our services, including making our services easier to use, as well as for the purposes of fraud prevention, security, and verification. Device identifiers/information, such as device type, hardware model, device manufacturer, device operating system and its language, or other technical information. (9) Promoting Our Services Some of our services use advertising display technologies that use cookies, clear GIFs, web beacons, tracking pixels, and other similar technologies to deliver to you interest-based advertising related to third-party products and services. We may also promote our services to you on third-party websites through our third-party advertising partners. You may also see advertisements for our apps on other services (such as Facebook). After clicking on such an advertisement and installing our app, you become a user of our services. (10) Prompts for Specific Feature Permissions If you need to turn off a previously enabled feature permission in order to use certain specific features described above (including camera, photos, microphone, address book, storage, device information, geolocation, and calendar permissions), most mobile devices support this operation. For specific instructions, please refer to or contact your mobile device's service provider or manufacturer. Please note that once you enable any permission, you authorize us to collect and use the relevant information in order to provide you with the corresponding service. Once you turn off any permission, you withdraw the authorization, and we will no longer collect and use the relevant information based on that permission, nor will we be able to provide you with the service corresponding to that permission. However, your decision to turn off a permission does not affect the collection and use of information previously carried out based on your authorization. (11) How We Collect and Obtain Your Personal Information (11.1) Information You Provide When you pay for our services, create a HitReel TV account, or otherwise use our services, we may ask you to provide certain personal information, such as your email address, account name, and account number, as well as transaction information. Please note that if you continue to use our services, you confirm that we cannot guarantee the privacy of personal information that you choose to publicly post on the internet (including on social media pages). (11.2) Information About You That We Obtain Automatically We collect, aggregate, track, and record the information you provide when using our services, including but not limited to log, location, and device information. (11.3) Information About Your Activities When You Communicate with Us When you call us, send us an email, or provide comments, chat messages, and feedback through our services, we may ask you to provide personal information. (11.4) Information We Obtain from Third Parties You may use a third-party social network or authentication service (such as Apple or Google) to log in to our website or application. These services may share your personal information (such as account name and email address) with us. The data we obtain from these third-party services depends on your privacy settings with the social network. Before linking or associating them with our services, you should always review and (if necessary) adjust the privacy settings of third-party websites and services. You may interact with links or social media features from or to third parties. If you click a link to any of the above websites, please be aware that your interactions with these websites will be governed by their respective privacy policies and not by our policy. We recommend that you carefully review their policies and terms of use before submitting any information to these websites. If you click a link to access any of the above websites, please remember that we bear no responsibility or legal liability for their services or conduct. (12) How We May Use Your Personal Information We use the information collected through our services, whether individually or in combination, for the purposes described in this Policy or for purposes disclosed to you when relevant to our services. For example, we may use your information to: create user accounts and allow users to use our application, identify and suggest connections with others who use our services, facilitate sharing on social networks, operate, develop, and improve our application and other services, understand you and your preferences in order to enhance and personalize your experience and enjoyment of our services, provide you with personalized recommendations for the application and/or services, respond to your comments and questions and provide customer service, set up and maintain the account you registered, identify, fix, and troubleshoot bugs and errors in the service or features, activate or verify your application and save in-app progress and statistics (such as achievements), provide the service and assess advertising effectiveness, send you service-related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages, customize personalized advertising for you, and, according to your marketing preferences, communicate with you by email about promotions, rewards, upcoming events, and other information about products and services offered by HitReel TV and our selected partners. If you no longer wish to receive marketing or promotional information from us, you may unsubscribe at any time using the contact methods listed in "How to Contact Us"; tailor the content and experience in the service according to your preferences, including providing you with reports, suggestions, and feedback; optimize or improve our products, services, and operational processes; assist with software updates and automatically update the software on your device; protect the integrity of our services and enforce our terms of service and other applicable terms, including detecting and preventing fraud and unauthorized activities to safeguard the security of our systems and services, preventing hacking, cheating, and spam, and generally ensuring that our services remain safe and fair, while detecting, investigating, and preventing activities that may violate our policies or be illegal; detect security incidents, prevent malicious, deceptive, fraudulent, or illegal activities, and prosecute those responsible for such activities; and conduct statistical, demographic, and marketing analysis of those who use our services. We may use the information we collect or obtain about you to generate aggregated or de-identified data that does not specifically point to your identity. (13) Notifications With your consent and according to your device settings, we may send you push notifications through our application to deliver app updates, high scores, and other service notifications that may be relevant and potentially important to you. You may opt out of receiving such communications at any time by turning them off in your settings at the device level. 3. How Long We Retain Your Personal Information We will retain the personal information collected over different periods of time depending on the nature of the information, how it is used, and your configuration of the service settings. For details, please refer to the following: The specifics are as follows: (1) Certain personal information may be deleted at your own discretion: for example, personal information or activity information saved in your account, or you may choose to have it automatically deleted after a set time. We will retain this personal information until you delete it yourself or choose to have it deleted. (2) Other personal information will be automatically deleted or anonymized after a set period of time, such as advertising data in our systems. (3) Where necessary, certain personal information that needs to be retained for legitimate business or legal purposes (such as security, prevention of fraud and abuse, or financial record-keeping) will be retained by us for a longer period. (4) If we terminate the service or operations, we will immediately stop further collection of your personal information, notify you in advance in accordance with applicable laws and regulations, and delete or anonymize your personal information after the termination of our service or operations, unless otherwise provided by applicable laws and regulations or regulatory authorities. (5) When you delete personal information, we will use our best efforts to ensure that your personal information is securely and thoroughly removed from our servers or retained only in anonymized form. We strive to ensure that our services protect information from accidental or malicious deletion. Therefore, there may be a delay between the time you delete something and the time the corresponding copies are deleted from our active and backup systems. 4. How We Protect Your Personal Information We take reasonable and appropriate measures to protect your personal information from unauthorized access, or loss, misuse, or alteration caused by third parties. (1) Technical Measures for Data Security We will adopt security protection measures in accordance with industry standards, including establishing reasonable systems and security technologies, to prevent your information from being accessed, used, or modified without authorization, thereby avoiding data corruption or loss. A variety of encryption technologies are used in our services. For example, in certain services, we will use encryption technologies (such as SSL) to protect your information, use encryption technologies to encrypt information for storage, and isolate it through isolation technologies. When information is used, such as for information display and information association computation, we will use a variety of data desensitization technologies to enhance the security of the information during use. We adopt strict data access controls and multi-factor authentication technologies to protect information and prevent data from being used unlawfully. (2) Access Control Measures We allow only those employees and partners who genuinely need to know your personal information to access it, and we have established strict access control and monitoring mechanisms for this purpose. We also require all personnel who may have access to your information to comply with corresponding confidentiality obligations. If they fail to fulfill these obligations, they may face legal liability or be suspended from cooperation with our services. (3) Other Security Measures We Take to Protect Information We manage and regulate the storage and use of information by establishing a data classification and grading system, data security management standards, and data security development standards. We exercise comprehensive security control over data through means such as information-access confidentiality agreements and monitoring and auditing mechanisms. In addition, we are committed to raising security awareness in providing and operating the services. We have an industry-leading, data-centric data security management system that is centered on the data lifecycle and can enhance the security of the entire system from multiple dimensions, including organizational structure, system design, personnel management, and product technology. Security tips for you: when communicating with third parties or purchasing services through our services, you will inevitably need to disclose your information to counterparties or potential counterparties. Please note that the internet is not an absolutely secure environment, and due to the limitations of technology and risk-prevention measures, even though we have done our best to strengthen security measures, we cannot always guarantee that the security of information reaches 100%. Please understand that the system and communication network you use to access our services may experience problems due to circumstances beyond our control. Although we make sincere efforts to store the information we collect in a secure operating environment that is not open to the public, we cannot guarantee the absolute security of this information during transmission or while stored within our systems. In addition, although we are committed to ensuring the integrity and security of our networks and systems, we cannot guarantee that our security measures will prevent third parties from unlawfully obtaining such information. We do not warrant or represent that your information will be free from infringement, loss, misuse, or alteration by third parties. (4) Handling of Security Incidents To address various risks that may arise, such as the leakage, damage, and loss of personal information, we have developed a series of systems to clarify the classification standards for security incidents and vulnerabilities and the corresponding handling procedures. In addition, we have formulated dedicated emergency response strategies for security incidents. In accordance with the requirements of security incident handling standards, we will activate security contingency plans for different security incidents, implement loss mitigation, analysis, and localization, and formulate remedial measures, while carrying out joint tracking and crackdown actions with the relevant departments. In the event of an information security incident that is likely to pose a high threat to your rights and freedoms, we will, in accordance with the requirements of applicable laws and regulations, immediately notify you of the following: the basic circumstances of the security incident and its possible impact, the handling measures we have taken or are about to take, the measures we recommend you take on your own to prevent and mitigate risks, the relevant remedial measures provided to you, and the like. At the same time, we will also promptly inform you of the specific circumstances related to the incident through means such as email, letter, telephone, and push notification. In situations where it is difficult to notify information subjects one by one or where doing so may involve a huge workload, we will make an announcement in a reasonable and effective manner. In addition, we will proactively report information security incidents in accordance with the relevant requirements of applicable regulatory authorities. 5. When We Share Your Personal Information HitReel TV will not share your personal information unless you have consented or this Policy provides otherwise. We may disclose your personal information in the following circumstances. (1) With Your Consent With your approval and consent, we may share your personal information with certain third parties. (2) Service Providers We engage other companies and individuals to provide services on our behalf within the scope described in this Policy. Examples of such services include data analytics, IT and related services, payment processing, sending emails and providing customer support, as well as security and fraud detection services. These agents and service providers may have access to your personal information when performing services related to HitReel TV, and they are contractually obligated to maintain the confidentiality and security of your personal information. We also require them to use personal information only on our behalf and for purposes consistent with this Policy. We are working with the following service providers to collect information: (2.1) Google Analytics Google Analytics uses cookies or other tracking technologies to help us analyze usage. As users interact with and use our services, we compile reports on the activities of our services and provide other services related to the activities and usage of our services. The technologies used by Google may collect information such as your IP address, access time, and whether you are a returning visitor. Our services do not use Google Analytics to collect personally identifiable information. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google's Privacy Policy. To learn more about Google's partner services and how to opt out of Google Analytics tracking, please click here. (2.2) Sensors Data SDK Our application uses the services of the Sensors Data SDK (software development kit). The Sensors Data SDK is an analytics service that enables us to obtain and collect statistics about the use of our application, so that we can better understand how users use our application. To this end, we collect, through the Sensors Data SDK, your device information (Android ID/IDFA/IDFV/UUID), your operating system type and version, OS language, your unique device ID, your time zone, and your device's screen size. The Sensors Data SDK will process your User ID, which cannot identify you. The privacy policy of the Sensors Data SDK can be viewed [here]. (3) Third-Party Plug-ins Third-party applications and platforms (such as Facebook Connect) allow you to post information about your activities on our website and application to your profile page, in order to share it with others in your social network. This Policy does not apply to your use of any such third-party applications and services, and we are not responsible for how these third parties collect, use, and disclose your information. We recommend that you review their privacy policies before connecting to or using these third-party applications or services, to learn more about their information and privacy protection measures. Disclosure of Information to Protect Us or Others We may disclose your information as required by applicable laws and regulations, for example to comply with a subpoena, or when we believe it is necessary to comply with applicable laws and regulations; to investigate fraud, respond to government requests, exercise or apply our rights; or to protect the rights, property, and safety of us, our users, or others. This includes exchanging information with other companies and organizations for fraud prevention. Disclosure of Information in the Event of a Merger, Sale, or Asset Transfer We may share your information in the event of any merger, sale of assets, or financing or acquisition of all or part of our business by another company. We will notify you of any change in ownership or in the way your personal information is used by email and/or through our services. Advertising Partners Through our services, we may allow third-party advertising partners to set technologies and other tracking tools to collect information about your use of our services and your device. Such information includes GAID (Google Advertising ID on Android devices) or IDFA (Identifier for Advertisers on iOS devices), region (i.e., the place where a particular language is used), geolocation information (with your consent), and IP address. This Policy does not apply to our third-party advertising partners, as they have their own privacy policies. We cannot access or control such third parties. In addition to identifiers, these third parties may also collect the following information: the advertisements served and their placement; how long an advertisement is visible; domain type, IP address, advertisement size; and click-through rate (i.e., whether an advertisement was clicked) and ad response. They use this information (alone or in combination with information they collect about you when you use third-party websites or services) to: (6.1) carry out the technical operation of serving advertisements to your device, and verify click-through rates and/or install rates; (6.2) provide you with advertisements more relevant to our services (for example, showing you applications you may be interested in); (6.3) enable an offer wall that allows you to choose from various incentivized advertisements or market research offers; (6.4) track and measure advertising effectiveness; (6.5) improve the accuracy of their targeting and measurement systems. We recommend that you review the privacy policies of these advertising partners to learn more. You can learn how to opt out of mobile application tracking by certain advertising networks through your device settings and by resetting the advertising ID on your Apple or Android device. To learn how to change these settings, please visit: Apple: http://support.apple.com/kb/HT4228 Android: https://support.google.com/ads/answer/2662922 Windows: http://choice.microsoft.com/en-US/opt-out Please note: adjusting your preference settings as described in this section does not mean you will no longer receive advertisements. It only means that the advertisements you see will be less relevant to your interests. Our advertising partners will still use your device's advertising ID to serve you advertisements that may be less relevant to your interests; for example, we may use this ID to cap ad frequency (in other words, to control the maximum number of times you see the same advertisement). You may also reset the advertising ID associated with your device by following the instructions provided by your device manufacturer or operating system developer. How We Protect Children's Personal Information We do not knowingly collect or solicit personal information from children under the age of 13 (or the age of majority in your place of residence), nor do we knowingly allow children to use our services. If you are under the age of 13 (or have not reached the legal age of majority in the jurisdiction where you reside), please do not send us any information about yourself, including your name, address, telephone number, email address, or other personal information. No one under the age of 13 may provide any personal information. If you believe we have collected the personal information of a child, please contact us using the contact methods below. If we discover that we have collected the personal information of a child, we will delete that information as soon as possible. 7. International Transfers We may transfer the information we collect about you across borders to other third parties, and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that the data protection laws of these countries or jurisdictions may differ from those of your jurisdiction, and we will take measures to ensure that adequate safeguards are in place so that information about you, including personal information, is transferred, used, and disclosed as described in this Policy. 8. How to Manage Your Personal Information (1) Your Choices Regarding Information You Provide Yourself If you do not wish to provide personal information to HitReel TV, you may choose not to provide it. If you choose not to provide personal information to us, we may not always be able to provide you with the services you need. For example, if you do not provide an email address, you will not be able to create an account to pay for our services. (2) Your Choices Regarding Information Provided by Third Parties You can control how third parties collect and share your information by changing your preference settings or directly opting out of third-party information collection. Before disclosing information to third parties, we recommend that you review their respective privacy policies for more details. (3) Your Marketing and Advertising Choices You can choose how we use your personal information and update your preferences at any time: to opt out of an individual contest or promotion, or to choose not to receive our marketing information, simply contact us using the contact methods listed in "How to Contact Us". If you choose not to receive our email marketing information, please note that we may still occasionally contact you regarding your account status, such as informing you that your account may be about to expire, or providing other service-related information. To disable certain tracking technologies from collecting information related to the effectiveness of advertising campaigns or analytics data, and to disable them from serving you personalized advertising in our services, if you need help managing the preferences related to the tracking technologies used in our services, please refer to the guidance provided by your device manufacturer, operating system developer, or the web browser you use. Accessing and Deleting Your Information You can deactivate your HitReel TV account or delete the email associated with your account using the contact methods provided in the "How to Contact Us" section. If you would like to access or review the personal information we hold about you, or if for any reason you are concerned about the way we use your personal information, or if you would like to correct or request that we delete such personal information, you may also contact us using the contact methods provided in the "How to Contact Us" section. If you are a California resident or a user in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, and would like to learn more about your rights relating to your personal information, please refer to the relevant Appendix sections below. 9. Notices and Amendments We may update this Policy from time to time to reflect changes in our information-processing practices. If we make any material changes, we will notify you before the changes take effect by email (sent to the email address specified in your account) or by posting a notice through our services. If applicable data protection laws and regulations require us to provide you with a more detailed notice or to seek your consent to any such changes, we will do so accordingly. You can find out when this Policy was last updated by reviewing the "Last Updated" date displayed at the top of this Policy. We recommend that you review this page periodically for the latest information about our privacy practices. 10. How to Contact Us We will protect your personal information in accordance with this Policy. If you have any questions or need to contact us, please contact us. If you have any complaints or reports regarding cybersecurity, or any questions, comments, or suggestions about this Policy and your information, or any questions about the privacy protection measures of our services, please contact us by the following means: send an email to [email protected]; submit feedback through the customer service channel in our application; (3) send a letter to: [Data Protection Officer, Hong Kong InkTime Media Limited, Address: Room RM 1503-09, 15th Floor, Causeway Bay Centre, 15-23 Sugar Street, Causeway Bay, Hong Kong]. Generally, we will promptly handle your question, comment, or suggestion after receiving it and verifying your user identity. If you are dissatisfied with our handling process, you may file a complaint or report with the government department responsible for personal information protection. You can learn more about your rights by contacting your local data protection regulator. Appendix 1: Supplementary Information for California Residents If you are a California resident, the following information also applies to you and supplements the information in this Policy regarding your use of our services. Information We Collect and Sources of Information: Our Policy has described the information we collect and its sources—please refer to the "2. How We Collect and Use Your Personal Information" section above. This section classifies that information according to the categories of personal information set out in the California Consumer Privacy Act (CCPA). In the past 12 months, we have collected the following information for the following purposes: Identifiers: For example, this includes your account name, email address, Internet Protocol address, unique personal identifier, User ID, third-party account name, and other online identifiers. We obtain this information when you provide it to us, or automatically in the course of your interaction with our services. Internet or Other Electronic Network Activity Information: For example, this includes browser type and language, device and hardware information, application operation data, and other information related to your interaction with our services. We obtain this information automatically in the course of your interaction with our services. Commercial Information: This includes consumption history or trends. This enables us to provide technical features, develop new services, and analyze your use of these services. We obtain this information directly from you or otherwise automatically in the course of your interaction with our services. Geolocation Data: For example, this includes your region and general geolocation information (based on your IP address). We obtain this information when you provide it to us, or otherwise automatically in the course of your interaction with our services. Audio, Video, and Other Electronic Data: This includes audio, electronic, visual, or similar information, such as chat records and any interactions you may have with us (for example, for customer service purposes) or with other players, such as photographs, videos, audio, any information you submit in forums, chat rooms, or message boards, and the feedback or reviews you provide regarding our services. We obtain this information when you provide it to us or automatically in the course of your interaction with our services. Profiles and Inferences: This includes information inferred from any of the above information to create a profile reflecting your preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. We obtain this information automatically in the course of your interaction with our services. We collect personal information directly from you, automatically when you use our services, and from non-affiliated parties (for example, when you contact us using the social login feature), and we obtain other personal data about you through the use or combination of personal data, as described in the "2. How We Collect and Use Your Personal Information" section above. How We Use and Share Information: We collect and use personal information for the business purposes described in the "2. How We Collect and Use Your Personal Information" section. HitReel TV will not share your personal information unless approved by you or otherwise provided in this Policy. You can find more information in the "5. When We Share Your Personal Information" section above. In the past 12 months, we have disclosed the following categories of personal information for business purposes: identifiers (such as the identifiers described above); Internet or other electronic network activity information; demographic information/protected classification characteristics; commercial information; geolocation data; audio, video, and other electronic data; and profile and inference information. We do not sell users' personal information. However, we permit certain specific situations. Third-party advertising and analytics partners collect consumer information through our services in order to serve more relevant advertisements, measure and analyze the effectiveness of advertising campaigns, and detect and report ad fraud. The information collected by our partners includes GAID (Google Advertising ID on Android devices) or IDFA (Identifier for Advertisers on iOS devices), region (i.e., the place where a particular language is used), geolocation information (with your consent), and IP address. Under the California Consumer Privacy Act (CCPA), California residents have the following privacy rights: Right to Know: You have the right to request that we disclose the personal information we collected, used, and disclosed in the past 12 months, as well as information about our data-processing practices; Right to Delete: You have the right to request that we delete the personal information we collected about you; Right to Non-Discrimination: We will not discriminate against you for exercising any of the above rights; Right to Opt Out of Sale: We do not sell personal information, so there is no opt-out option. Right to Know: You have the right to be informed of any financial incentive and its specific terms, and you have the right to opt out of such incentives at any time. We will not include you in such incentives without your prior informed consent. We do not currently offer any such incentives. California law also allows you to request that we and our affiliates provide specific information about their disclosure of your personal information to third parties for those third parties' direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing purposes. Because there is currently no uniform standard for how to interpret "Do Not Track" signals, we do not currently respond to "Do Not Track" signals. However, we allow you to opt out of targeted advertising based on tracking technologies, as described above. To exercise any of the above rights, or if you are an agent authorized to exercise rights under the California Consumer Privacy Act (CCPA), you may contact us using the contact methods provided in the "How to Contact Us" section. Please note that, to protect your information, we may need to verify your identity before processing your request. In some cases, we may need to collect additional information to verify your identity, such as a government-issued ID. Under the CCPA, you may exercise these rights yourself, or you may designate an authorized agent to make these requests on your behalf. We may require your authorized agent to provide your written permission to make a request on your behalf, and we may need to verify the identity of your authorized agent. To learn more about our privacy protection measures, you may contact us using the contact methods provided in the "How to Contact Us" section. Appendix 2: Additional Information for Users in the European Economic Area (EEA), the United Kingdom, and Switzerland If you are a resident of the European Economic Area, the United Kingdom, or Switzerland, the following information applies to the personal data we collect through your use of our services. Data Controller: HitReel TV is the data controller of your personal data. Legal Basis for Processing Your Personal Data: We collect, use, and share your personal data on the following bases: Performance of a Contract: We process your personal data where necessary to perform a contract entered into with you, in order to provide the services, including: managing your account; providing the contests or promotions you have registered for; supporting your purchases; supporting application features; or providing customer support. Consent: We process your personal data based on your consent. For example, this includes providing: newsletters, direct emails, and surveys about our services; serving targeted advertising in our mobile application; and certain other marketing features. Legitimate Interests: We process your personal data where we have a legitimate interest and that interest is not overridden by your fundamental rights and freedoms relating to data privacy. For example, this includes processing to: provide you with the customer service or technical support you requested; debug and improve our current and future services; provide you with exclusive content, personalize your gaming experience, and contact you in accordance with applicable marketing preferences; and to establish, exercise, or defend legal claims, or for courts acting in their judicial capacity. Legal Obligations: We also process your personal data to fulfill the legal obligations to which we are subject. International Data Transfers: The personal data we collect may be transferred to, and stored and processed in, the United States or any other country where we or our affiliates, partners, or service providers have facilities or conduct business. We will ensure that appropriate safeguards are in place when transferring personal data to a third country or an international organization. Your Privacy Rights: You have the following rights relating to your personal data: Right of Access, Correction, and Deletion: You have the right to review, correct, update, or request the deletion of your personal data; for details, please refer to the "Accessing and Deleting Your Information" section above. Right to Object: If we process your personal data based on legitimate interests, you may object to the processing of your personal data on grounds relating to your particular situation. For example, you can control the extent to which we market to you, and you have the right to ask us to stop sending you marketing information at any time. You can use the methods described in the "Your Choices" section above. Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw your consent to our further use of your personal data at any time. You can update your marketing preferences using the methods described in the "Your Choices" section above. Right to Data Portability: In certain circumstances, you can ask us to transfer or port the personal data you provided to us. For each of the above rights, you may contact us using the details provided in the "How to Contact Us" section. We would like to be able to answer any questions you may have about the way we process your personal data. However, if you still have unresolved concerns, you also have the right to lodge a complaint with the relevant data protection authority. You may lodge a complaint in your place of residence, your place of work, or the place where the alleged violation of data protection law occurred. For more information, please contact your local data protection authority.